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What Does an IT Company Do?

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Types of Services an IT Company Provides

Do you know what an IT company does? Many people don’t, and that’s because the services that IT companies provide are often misunderstood. In this guide, we want to explore the different types of services that IT companies provide. How do they work? How will you benefit? With these questions in mind, let’s break down the types of services an IT company provides.

Cloud Services – Firstly, an IT company can provide your business with cloud services. This means that they will manage and store all of your data in a secure off-site location. This is beneficial for businesses as it frees up valuable storage space and reduces the risk of data loss. Why is cloud computing so popular in 2022? Because it’s efficient, reliable, and offers a great return on investment.

Cyber Security – Another key service that IT companies provide is cyber security. With the threat of cyber-attacks increasing, it’s never been more important to have a robust security system in place. IT companies can help you to protect your business from data breaches, viruses, and other online threats.

Data Backup and Recovery – As well as storing your data safely in the cloud, IT companies can also help you to back up and recover your data if it is lost or corrupted. This is an essential service for businesses as it protects your data in the event of a disaster.

Equipment Leasing – Depending on the service, some IT companies will lease equipment to their clients. This can be a cost-effective way for businesses to get the latest equipment without having to make a large upfront investment.

Network Administration – Next, IT companies can set up and maintain your business network. This includes tasks such as configuring routers and switches, setting up user accounts, and installing security software. If you don’t have the right skills inside the business, it’s worth paying for this service.

Mobile Device Management – With more and more employees using smartphones and tablets for work, many IT companies now offer mobile device management services. This can include installing security software, setting up remote access, and managing email accounts.

24/7 Customer Service – Finally, IT companies can offer 24/7 customer support. This means that if you have any problems with your IT systems, there will always be someone on hand to help. This can be a godsend for businesses that rely heavily on their IT systems.

Managed IT

In recent years, the managed IT niche has become increasingly popular. This is where an IT company takes complete responsibility for a business’s IT systems. This can include everything from setting up new computers to maintaining the network. With this in mind, managed IT companies will often charge a monthly fee. In truth, this can be a fantastic way for businesses to budget for their IT needs.

What can managed IT services like those from Interscale entail? For starters, they can provide your business with a comprehensive IT support service. This means that professionals are on hand to deal with any IT issues that may arise. Furthermore, they can proactively monitor your systems to prevent any major problems from developing.

Additionally, a managed IT company can provide your business with a bespoke IT solution. This is ideal if you have specific needs that require a tailored approach. For example, you may need assistance with migrating to the cloud or implementing a new CRM system.

Ultimately, working with an IT company can be extremely rewarding (after all, software updates are done at a time that suits you!).

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